Indeed - #1 job site in the world (300M+ unique visitors/month)
Redesigning emails to regain trust with users
Meeting job seekers at the right moments with the right amount of communication
In January 2024, nearly half of the feedback received regarding notifications mentioned "email" calling out worries of scams and spam. By auditing and streamlining email communications, we can show job seekers how we understand their feedback to regain trust. When the content is right, users will feel confident in taking the next step.
Role
Content Designer
Team
Senior UX Designer
Marketing Manager
Product Manager
Deliverables
Content audit
User verbatim analysis
High fidelity mockups
This work is behind an NDA, please contact me for more details.
Talk to me.